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Publishing enforcement actions

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​​​​In addition to requirements for a service to maintain a record of compliance, the department may publish information about certain serious enforcement actions taken by the Queensland Early Childhood regulatory authority under the National Law and the Education and Care Services Act 2013 (ECS Act).

Certain types of serious enforcement action information, such as prosecutions and suspensions, are published on the serious enforcement action page. Not every enforcement or compliance action taken against a service is published. Families wishing to see a comprehensive record of a service’s compliance should request to see the record of service’s compliance history, which is required to be kept under regulation 167 of the National Regulations.

Information is published to ensure parents and carers, the community and the early childhood sector can access information about individuals and organisations that have presented a risk to children’s safety, health and wellbeing when providing education and care.

Publication of information on serious enforcement actions also provides assurance and transparency regarding the regulation of Queensland’s early childhood education and care sector.

Details of the provider and the service will generally be published. Details identifying certain individuals may also be published in certain circumstances.

Enforcement action information is only published after all review periods are complete.

What enforcement actions are published

The department may publish certain information about the following enforcement actions taken under the National Law or ECS Act:

  • compliance notice
  • prosecution
  • enforceable undertaking
  • suspension or cancellation of approvals (other than voluntary)
  • amendment to approvals for purpose of enforcement
  • emergency action notice.

The information that the department chooses to publish is not a comprehensive list of all serious enforcement action taken.

The department may prohibit certain individuals from being involved in the provision of education and care to children or holding the role of nominated supervisor. However, information about these decisions cannot be published under the law.

What enforcement action information is published

The National Regulations and the ECS regulation prescribe what information may be published about each type of enforcement action.

This information may include:

  • ​name of the approved provider and their provider approval number
  • name and address of service (unless a family day care home residence) and service approval number, if a family day care service
  • name by which a service is known
  • name of an individual (if applicable)
  • reason for taking enforcement action, including details of the provisions breached or alleged to have been breached
  • for prosecution, the date of conviction, finding or plea of guilt and any penalty imposed (if applicable)
  • the date by which any steps to remedy must be taken
  • information about steps taken to remedy, including the due date and actual date for completion
  • for an enforceable undertaking, the terms and date imposed
  • for an amendment of a provider or service approval, details of the amendment and effective date
  • for suspension of provider or service approval, effective date and end date
  • for cancellation of provider or service approval, effective date.

Similar information may be published under the ECS Act.

Help and support

For assistance with compliance and enforcement actions, please contact your regional office.

Please contact regulation@qed.qld.gov.au​ for complaints or enquiries about the enforcement information published.

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Last updated 31 August 2021