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Serious enforcement actions

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Queensland early childhood education and care services must meet the requirements of the National Quality Framework or the Education and Care Services Act 2013.

The department, as the Queensland Early Childhood Regulatory Authority, may publish information about certain serious enforcement actions taken against early childhood providers and educators.

Publication of information on serious enforcement actions provides assurance and transparency regarding the regulation of Queensland’s early childhood education and care sector. However, information that the department chooses to publish is not a comprehensive list of all serious enforce​ment action taken and certain prohibition actions taken against individuals are not publishable.

Publication enables parents, the community and the early childhood sector to have access to information about certain individuals and organisations that have presented a risk to children’s safety, health and wellbeing when providing education and care.

Any decision to publish information about an enforcement action aligns with the Queensland Regulatory Authority’s risk-based framework, Regulating for Quality.

Enforcement actions may be published when non-compliance is particularly serious or high risk, or where there has been a pattern of repeated non-compliance.

Publication of enforcement actions also considers principles of public interest and transparency, further supporting public and sector confidence in regulatory activities.

Families should also request to ​see a​ service’s record of compliance when choosing an early childhood education and care service for their child.

Approved providers should have initial recruitment and ongoing employment processes to ensure all staff are suitable to provide education and care. Read more about checking a person’s prohibition status​.

Recent enforcement actions​

2022

​Name of provider or individualService name​Date of action​Action taken
Affinity Education Group Limited​Milestones Early Learning The Lakes02/02/2022​Compliance notice​​​​​​
​​Affinity Education Group LimitedMilestones Early Learning The Lakes​​15/07/2021 Emergency action n​otice​​
​Oakhaul Pty Ltd
​Little Champions Child Care
​14/01/2022
​Compliance n​otice
​Christian Outreach Centre
​Citipointe Childcar​e
​​19/5/2022
​Prosecution
​​DJ and ME O'Rourke Pty Ltd ATF O'Rourke Family Trust​Le Smileys Early Learning Centre​​04/05/2022 Emergency action notice​​
​Goodstart Early Learning Ltd​Goodstart Early Learning Churchill 1​​10/03/2022 ​Compliance notice
​Guppys ELC Pty Ltd ATF Parkross Famil​y Trust​Guppys Early Learning Centre​08/10/2021​ Compliance notice​

2021​

​Name of provider or individual​Service name​Date of action​Action taken
Centre-based service—educator​23/12/2021Enforceable undertaking​
​​Okeedokee Kids Trust Pty Ltd as Trustee for Okeedokee Kids Trust​Okeedokee Early Learning Centre Coomera Rivers​8/11/2021 ​Prosecution
​Goodstart Early Learning Ltd​Goodstart Early Learning Edmonton 1​29/09/2021​​ Prosec​ution​
​Centre-based service—educator26/07/2021 Enforceable undertaking​​
​Centre-based service—educator​6/07/2021 Enforceable undertaking​
​Centre-based service—educator​10/06/2021 Enforceable undertaking​
​Guppys ELC Pty Ltd ATF Parkross Family Trust​Guppys Early Learning Centre​23/03/2021 Prosecution​
​Family day care—educator4/02/2021 Enforceable undertaking​

2020​

​Name of provider or individual​Service name​Date of action​Action taken
​Centre-based service—nominated supervisor​29/10/2020​​ Enforceable undertaking​
​Centre-based service—educator12/10/2020 Enforceable undertaking​
​Centre-based service—educator​14/09/2020​​Enforceable undertaking​
​Family day care—educator​15/05/2020 ​​Enforceable undertaking​​​​
​Centre-based service—educator​8/05/2020 ​​Enforceable undertaking​​
​Approved provider—Damon and Kylie Ferguson​Sam's Place Child Care Centre
​24/01/2020 Cancellation of service approval​
​Approved provider—Moorooka Family Day Care​3/01/2020 ​​Cancellation of provider approval​​​

​Previous serious enforcement actions

Information about previous serious enforcement actions against identified providers, services or individuals is listed below by year.

Enforcement actions taken where the subject is not identified, pursuant to sections 270 of the National Law and 215 of the Education and Care Services Act 2013, are not included.

2019
2017

04/11/2017 – A prosecution​  was taken against Jaisan Ndamuhawenimana as the person with management or control of approved provider Learning and Uniting Family Day Care Pty Ltd.

02/02/2017 – A cancellation of service approval​  for Oz Family Day Care Pty Ltd trading as Oz Family Day Care.

05/04/2017 – A cancellation of service approval​  for Lina Sparrow to operate the service known as Kidshine Family Day Care.

04/05/2017 – A prosecution​  was taken against Sagar Child Care Pty Ltd trading as Kangas Kindergarten & Child Care Centre.

07/04/2017 – A prosecution​  was taken against Yenehun Zenebe Abera.

13/01/2017 – A cancellation of provider approval​ ​ for Learning and Uniting Family Day Care Pty Ltd to operate the service known as Learning and Uniting Family Day Care.​

Help and support

For assistance with compliance and enforcement actions, please contact your regional office​.​​​

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Last updated 05 December 2022