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COVID-19 frequently asked questions

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Early childhood education and care is crucial to continuing the education of our children, and to enable Queenslanders to continue to work and support the broader community.

Early childhood advice for Term 2

Can my child physically attend community kindergarten from 11 May 2020?

Yes. All children that are enrolled in a community kindergarten will be able to physically attend from 11 May 2020.

Until 11 May 2020, community kindergartens will continue with a home-based learning model. All children who are able to be supervised at home and learn from home are to stay home, except for vulnerable students and children of essential workers.

Will community kindergarten continue to be free for my child?

Yes, community kindergartens will continue to deliver an education program to eligible children for free during Term 2.

Who is eligible for free kindergarten?

Families with an eligible child enrolled in a community kindergarten program in Term 1 will be able to access a free kindy program for Term 2.

What if I cancelled my enrolment?

Families who had their eligible child enrolled in community kindy for Term 1 and have since cancelled their enrolment, will be able to re-enrol (if there is a vacancy) and access free kindy for Term 2.

Do parents who choose to keep their children at home get to keep their enrolments for free?

Yes, parents can keep their eligible child at home and continue their child’s enrolment for free. You can download a range of online resources and ideas from our earlylearning@home page to help you with fun learning experiences for your child.

Can my kindy charge a fee to families?

Services should not charge you a fee for delivering 15 hours of kindergarten a week to your child. However you may wish to voluntarily contribute towards your kindy’s fundraising efforts.

Will outside school hours care (OSHC) services be available?

OSHC services will continue to operate before and after school care where there is demand. This will include on-site OSHC or other services off site that cater for school age children, such as long day care or family day care. Parents are encouraged to contact their local OSHC provider to confirm arrangements.

Are parents able to go on to school grounds to drop off and pick up their children from OSHC?

Parents should ask their OSHC service about how they should drop off and pick up their children.

In state school settings, physical distancing protocols continue to apply to all adults. Schools will be limiting the number of non-essential adults entering school sites and the amount of adult to adult contact in and around schools. This may mean different arrangements for drop-off and pick-up, including for the OSHC service.

Individual schools and OSHC services will make the appropriate arrangements for their community. Parents can help by not gathering inside or outside schools and adopting any new ways of interacting with others in and around the school.

Can a sibling in Year 2 or higher who is not attending a school attend before or after school care?

A sibling who is not attending the school may be able to access before and after school care at the OSHC service if they are enrolled at the service. Parents should check with their OSHC service to see whether there are any places available.

Will long day care services that offer a kindergarten program continue to offer the program?

Yes. Long day care services that already offer a kindergarten program will continue to deliver an education program to children who attend the service.

Early childhood education and care services

What does the free childcare announced by the Prime Minister mean for me?

Families should refer to the Australian Government through the Department of Education, Skills and Employment website.

Are early childhood education and care services open?

Most early childhood services and outside school hours care services are open as normal. A small number of services have temporarily closed at their discretion or on advice from Queensland Health.

While we strongly encourage you to contact your service directly, the Department of Education emergency closed facilities website also provides information about early childhood education and care service closures.

The list is based on the closures that approved providers of centre-based education and care services (kindergarten, long day care and outside school hours care) have notified the department of.

Can I send my child to early childhood education and care services?

Early childhood education and care services continue to operate unless advised otherwise by health authorities. Under the new Australian Government system, services are required to prioritise placements for essential workers, vulnerable children and existing enrolments.

Please refer to the Department of Education, Skills and Employment website or contact your service for further information.

Can my child attend family day care?

Family day care continues to operate unless advised otherwise by health authorities.

Is it safe for my child to attend early childhood and education services?

The health of Queenslanders is the Queensland Government's priority.

The Australian Health Protection Principal Committee (AHPPC) advised on 3 April 2020 that early childhood education and care services are essential services, and should continue to operate with appropriate risk mitigation strategies.

Read the APHHC statement for its recommendations to services for safe operation, including restrictions on entry for visitors or staff who have symptoms associated with COVID-19.

How can I support my child’s learning and development when we are at home?

We know keeping your child engaged in learning is important to you. You can download a range of resources and ideas from our earlylearning@home page to help you with fun learning experiences for your child.

Where can I get further information relating to the impacts of COVID-19 on Early Childhood Education and Care services?

For any early childhood education and care COVID-19 related enquiries, please phone 1800 454 639 or email ECEC.COVID19@qed.qld.gov.au.

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Last updated 11 May 2020