This is serious—do you know when to notify us? We’ve got a tool for that.
There are certain incidents, complaints and changes that early childhood services are legally required to notify the Regulatory Authority about. Do you know what they are?
Under the National Law, approved providers must notify us about a range of issues, including any:
- complaints alleging the National Law has been breached or a serious incident has occurred at a service
- serious incidents
- circumstances at the service which pose a risk to the health, safety or wellbeing of children
- any incident or allegation that physical or sexual abuse of a child or children has occurred or is occurring while the child or children are being educated and cared for by the service.
The Notification Decision Tree (NDT) is an interactive, online tool services can use to decide if and when to notify the department.
It lists all types of notifications and guides users through a series of questions and answers to determine if a notification is required and by when.
If a notification is needed, you will be redirected to the National Quality Agenda IT System to sign on and lodge the correct online form.
It’s important to include as much detail as possible when completing the form so the department can quickly and accurately assess what (if any) action needs to be taken.
If you lodge a form when you are not required to do so, the notification will be categorised as non-regulatory and no-further action will be taken. In this instance your local regional office will email you to explain why.
Read more about notification types and timeframes on the Australian Children’s Education and Care Quality Authority’s website.