New year’s operational checklist


​​​​​At this time of year, you’re most likely ​ready to welcome new or returning children to your service. You’ve gathered materials and supplies, and organised your premises inside and out. But have you remembered all your operational and legal requirements? We’ve compiled the following checklist to help jog your memory and point you in the right direction for more information.

Committee changes

Has your governing body or committee changed its membershi​p? One or more of these people may have management or control of the service so, when they leave or are replaced, the approved prov​ider must notify the department.

Excursions and regular outings

Excursions, including regular outings, allow children to explore the wider community, and support learning and development. But approved providers must consider the additional risks to children’s safety, health and wellbeing. Read guidelines for developing policies and procedures for excursions (includes information for services regulated under the Education and Care Services Act 2013).

Fees policy

Have you changed your fees recently? Don’t forget to update your policy on setting and collecting fees and, most importantly, notify families within 14 days of the change.

First aid qualifications and training

There are mandatory requirements for first aid qualifications, anaphylaxis management training and emergency asthma management training. Read more about these requirements for services.

Keep your details up to date in the NQA ITS

From time to time the Regulatory Authority will need to contact you so make sure your service’s and approved provider’s details are correct on the National Quality Agenda IT System (NQA ITS).

Managing medical conditions

What is the first thing approved providers should do when a child with health issue, allergy or medical condition is enrolled at their service? Make sure your medical conditions policy is up to date.

Quality Improvement Plan

First time developing a new, or reviewing a current, Quality Improvement Plan (QIP)? Complete a 3-module online course, which includes a workbook, and outlines the requirements of a QIP, the self-assessment process and elements of continuous improvement.

Regulatory priorities

Now is the time to reflect on your service’s practices. The Regulatory Authority focuses on five regulatory priorities each year. Know what they are and why?

Sign up for product safety updates

Stay up to date on Product Safety Australia alerts so that you always have functional and safe products at your service. Some suggested categories to monitor include: Bicycles, Pharmacy, Button batteries, Art and craft, Kids’ equipment, Toys, Kids’ furniture, and Asbestos in crayons.

Subscribe to receive the latest news and alerts

Did you know you can receive – direct to your inbox – the latest news on early childhood initiatives, topics and issues to help you deliver quality education and care; regulatory information; and urgent updates? Subscribe to our A to Z of Early Childhood newsletter, the regulatory bulletin and the special broadcast.

When to notify us

There are certain incidents, complaints and changes that services are legally required to notify the Regulatory Authority about. Do you know what they are? We have an interactive online tool that you can use to decide if and when to notify the department.

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Last updated 24 January 2023