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Other National Quality Framework notification requirements

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​​​Under the National Quality Framework (NQF), approved providers and service staff must report certain incidents and information to individuals and organisations other than the Early Childhood Regulatory Authority.

Family day care educator reporting requirements

Family day care (FDC) educators must notify their approved provider of:

  • any new adult residents
  • any circumstances related to adult residents and educator assistants that may affect whether the person is fit and proper to be in the company of children
  • any circumstances at an FDC residence or venue that may pose a risk to the health, safety and wellbeing of children
  • serious incidents
  • complaints.

Read more about the requirements for f​amily day care educators​​ on the Australian Children's Education and Care Quality Authority (ACECQA) website.

Notifications to parents

The approved provider must notify parents of changes to the service operation and incidents involving the child enrolled at the service.

Read the full list of notification types and timeframes to p​arents on the ACECQA website​.

Reporting requirements under other legislation

Mandatory reporting

All early childhood education and care professionals are mandatory reporters under the Child Protection Act 1999, and are therefore legally required to report to Child Safety where they reasonably suspect that a child:

  • has suffered, is suffering, or is at risk of suffering significant harm caused by sexual or physical abuse
  • may not have a parent who is willing and able to protect them from harm.

For information on mandatory reporting, visit the Department of Child Safety, Seniors and Disability Services website.

Other legislation

Approved providers are responsible for being aware of and complying with their reporting obligations under legislation other than the Education and Care Services National Law and Regulations.​​

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Last updated 20 May 2025