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The Regulatory Authority investigates and responds to non-compliance when it receives intelligence (including through notifications, complaints or service visits) about possible breaches of the legislation.

Compliance

In any large industry, there are instances of non-compliance. Breaches of the National Law and National Regulations are often minor or technical in nature and most approved providers are willing and able to work with the Regulatory Authority to address non-compliance when identified.

In Queensland, there is a high degree of service compliance. When non-compliance occurs, the Regulatory Authority takes prompt and proportionate action to ensure children’s health, safety and wellbeing is maintained.

Compliance actions taken

The table below shows the number of statutory compliance actions issued by the Regulatory Authority in Q3, 2025–26 FY. Figures for earlier quarters are provided for comparison.

Compliance action type and sub-typeThis quarter (Q3, 2025–26 FY)Previous quarter (Q2, 2025–26 FY)Same quarter last FY (Q3, 2024–25 FY)% change on same quarter last year
Compliance notice issued105125154-31.8%
Compliance direction issued333629+13.8%
Emergency action notice issued14810+40.0%
Prohibition notice issued1053+233.3%
Show Cause712+250.0%
to prohibit612+200.0%
to cancel provider approval000N/A
to cancel service approval100N/A
Condition imposed521+400.0%
Enforceable undertaking issued3410-70.0%
Prosecution initiated041-100.0%
Provider approval cancelled001-100.0%
Service approval amended000N/A
Inappropriate person excluded000N/A
Notice of service suspension issued000N/A
Infringement notice issued000N/A
Total 177 185 211 -16.1%

Top 5 breaches of the National Law

The table below shows the top 5 most common breaches* of the National Law in Queensland in Q3, 2025–26 FY. The top 5 breaches in earlier quarters are listed for comparison.

Top 5 breaches this quarter (Q3, 2025–26 FY)

National Law breachNumber of breaches
s.165 Offence to inadequately supervise children222
s.167 Offence relating to protection of children from harm and hazards112
s.166 Offence to use inappropriate discipline86
s.174 Offence to notify certain information to Regulatory Authority53
s.169 Offence relating to staffing arrangements42

Top 5 breaches previous quarter (Q2, 2025–26 FY)

National Law breachNumber of breaches
s.165 Offence to inadequately supervise children200
s.167 Offence relating to protection of children from harm and hazards143
s.166 Offence to use inappropriate discipline101
s.174 Offence to notify certain information to Regulatory Authority63
s.169 Offence relating to staffing arrangements51

Top 5 breaches same quarter last year (Q3, 2024–25 FY)

National Law breachNumber of breaches
s.165 Offence to inadequately supervise children208
s.167 Offence relating to protection of children from harm and hazards147
s.166 Offence to use inappropriate discipline92
s.174 Offence to notify certain information to Regulatory Authority65
s.169 Offence relating to staffing arrangements39

Top 5 breaches of the National Regulations

The table below shows the top 5 most common breaches* of the National Regulations in Queensland in Q3, 2025–26 FY. The top 5 breaches in earlier quarters are listed for comparison.

Top 5 breaches this quarter (Q3, 2025–26 FY)

National Regulations breachNumber of breaches
r.103 Premises, furniture and equipment to be safe, clean and in good repair111
r.170 Policies and procedures to be followed66
r.97 Emergency and evacuation procedures 44
r.77 Health, hygiene and safe food practices36
r.87 Incident, injury, trauma and illness record35

Top 5 breaches previous quarter (Q2, 2025–26 FY)

National Regulations breachNumber of breaches
r.103 Premises, furniture and equipment to be safe, clean and in good repair85
r.97 Emergency and evacuation procedures 81
r.170 Policies and procedures to be followed69
r.77 Health, hygiene and safe food practices37
r.155 Interactions with children34

Top 5 breaches same quarter last year (Q3, 2024–25 FY)

National Regulations breachNumber of breaches
r.103 Premises, furniture and equipment to be safe, clean and in good repair157
r.97 Emergency and evacuation procedures107
r.170 Policies and procedures to be followed98
r.77 Health, hygiene and safe food practices53
r.99 Children leaving the education and care service premises44

Top 5 breaches of the National Law and National Regulations by service type

The table below shows the top 5 most common breaches* of the National Law and National Regulations in Queensland in Q3, 2025–26 FY by National Quality Framework service type.

Long day care

National Law and National Regulations breachNumber of breaches
s.165 Offence to inadequately supervise children150
r.103 Premises, furniture and equipment to be safe, clean and in good repair83
s.166 Offence to use inappropriate discipline80
s.167 Offence relating to protection of children from harm and hazards59
r.170 Policies and procedures to be followed43

Outside school hours care

National Law and National Regulations breachNumber of breaches
s.165 Offence to inadequately supervise children63
s.167 Offence relating to protection of children from harm and hazards37
s.169 Offence relating to staffing arrangements30
r.103 Premises, furniture and equipment to be safe, clean and in good repair19
r.170 Policies and procedures to be followed19

Kindergarten

National Law and National Regulations breachNumber of breaches
r.103 Premises, furniture and equipment to be safe, clean and in good repair6
s.165 Offence to inadequately supervise children 4
r.99 Children leaving the education and care service premises4
r.104 Fencing2
s.167 Offence relating to protection of children from harm and hazards2

Family day care

National Law and National Regulations breachNumber of breaches
s.167 Offence relating to protection of children from harm and hazards14
s.165 Offence to inadequately supervise children5
r.77 Health, hygiene and safe food practices5
r.103 Premises, furniture and equipment to be safe, clean and in good repair4
s.269 Register of family day care educators, co-ordinators and assistants4

*In instances where provisions in the top 5 have an equal number of breaches in the reporting period, the Regulatory Authority will select the ​National Law section or National Regulation that typically presents the greatest risk to children when breached.

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Last updated 14 May 2026