content-left-bg.png
content-right-bg.png

Compliance and enforcement data

PublishingPageContent

​​​The Regulatory Authority investigates and responds to non-compliance when it receives intelligence (including through notifications, complaints or service visits) about possible breaches of the legislation.

Compliance

In any large industry, there are instances of non-compliance. Breaches of the National Law and National Regulations are often minor or technical in nature and most approved providers are willing and able to work with the Regulatory Authority to address non-compliance when identified.

In Queensland, there is a high degree of service compliance. When non-compliance occurs, the Regulatory Authority takes prompt and proportionate action to ensure children’s health, safety and wellbeing is maintained.

Compliance actions taken

The table below shows the number of statutory compliance actions issued by the Regulatory Authority in Q4, 2024–25 FY. Figures for earlier quarters are provided for comparison.

Compliance action type and sub-typeThis quarter (Q4, 2024–25 FY)Previous quarter (Q3, 2024–25 FY)Same quarter last FY (Q4, 2023–24 FY)% change on same quarter last year
Compliance notice issued143148155-7.7%
Compliance direction issued313028+10.7%
Emergency action notice issued81012-33.3%
Enforceable undertaking issued599-44.4%
Prohibition notice issued531+400.0%
Show cause1024+150.0%
to prohibit824+100%
​to cancel provider approval​​
200N/A
Provider approval cancelled110N/A
Condition imposed0100.0%
Prosecution initiated211+100.0%
Service approval amended0000.0%
Inappropriate person excluded100N/A
Notice of service suspension issued0000.0%
Total 206 205 210 -1.9%

Top 5 breaches of the National Law

The table below shows the top 5 most common breaches* of the National Law in Queensland in Q4, 2024–25 FY. The top 5 breaches in earlier quarters are listed for comparison.

Top 5 breaches this quarter (Q4, 2024–25 FY)

National Law breachNumber of breaches
s165 Offence to inadequately supervise children204
s167 Offence relating to protection of children from harm and hazards116
s166 Offence to use inappropriate discipline110
s174 Offence to notify certain information to Regulatory Authority49
s169 Offence relating to staffing arrangements48

Top 5 breaches previous quarter (Q3, 2024–25 FY)

National Law breachNumber of breaches
s165 Offence to inadequately supervise children197
s167 Offence relating to protection of children from harm and hazards149
s166 Offence to use inappropriate discipline87
s174 Offence to notify certain information to Regulatory Authority 64
s169 Offence relating to staffing arrangements35

Top 5 breaches same quarter last year (Q4, 2023–24 FY)

National Law breachNumber of breaches
s165 Offence to inadequately supervise children166
s167 Offence relating to protection of children from harm and hazards122

s166 Offence to use inappropriate discipline

94
s174 Offence to notify certain information to Regulatory Authority74
s169 Offence relating to staffing arrangements31

Top 5 breaches of the National Regulations

The table below shows the top 5 most common breaches* of the National Regulations in Queensland in Q4, 2024–25 FY. The top 5 breaches in earlier quarters are listed for comparison.

Top 5 breaches this quarter (Q4, 2024–25 FY)

National Regulations breachNumber of breaches
r103 Premises, furniture and equipment to be safe, clean and in good repair115
r97 Emergency and evacuation procedures102
r170 Policies and procedures to be followed94
r77 Health, hygiene and safe food practices43
r99 Children leaving the education and care service premises42

Top 5 breaches previous quarter (Q3, 2024–25 FY)

National Regulations breachNumber of breaches
r103 Premises, furniture and equipment to be safe, clean and in good repair146
r170 Policies and procedures to be followed98
r97 Emergency and evacuation procedures97
r77 Health, hygiene and safe food practices48
r99 Children leaving the education and care service premises40

Top 5 breaches same quarter last year (Q4, 2023–24 FY)

National Regulations breachNumber of breaches
r103 Premises, furniture and equipment to be safe, clean and in good repair158
r97 Emergency and evacuation procedures132
r170 Policies and procedures to be followed76
r77 Health, hygiene and safe food practices 58
r99 Children leaving the education and care service premises43

Top 5 breaches of the National Law and National Regulations by service type

The table below shows the top 5 most common breaches* of the National Law and National Regulations in Queensland in Q4, 2024–25 FY by National Quality Framework service type.

Long day care

National Law and National Regulations breachNumber of breaches
s165 Offence to inadequately supervise children147
s166 Offence to use inappropriate discipline104
r103 Premises, furniture and equipment to be safe, clean and in good repair95
s167 Offence relating to protection of children from harm and hazards87
r170 Policies and procedures to be followed71

Outside school hours care

National Law and National Regulations breachNumber of breaches
s165 Offence to inadequately supervise children49
r99 Children leaving the education and care service premises27
s167 Offence relating to protection of children from harm and hazards26
s169 Offence relating to staffing arrangements22
r97 Emergency and evacuation procedures22

Kindergarten

National Law and National Regulations breachNumber of breaches
r97 Emergency and evacuation procedures 12
s165 Offence to inadequately supervise children7
r103 Premises, furniture and equipment to be safe, clean and in good repair5
r160 Child enrolment records to be kept by approved provider and family day care educator4
r99 Children leaving the education and care service premises4

Family day care

National Law and National Regulations breachNumber of breaches
r103 Premises, furniture and equipment to be safe, clean and in good repair4
s165 Offence to inadequately supervise children3
s167 Offence relating to protection of children from harm and hazards2
r170 Policies and procedures to be followed2
r99 Children leaving the education and care service premises1

*In instances where provisions in the top 5 have an equal number of breaches in the reporting period, the Regulatory Authority will sele​ct the National Law section or National Regulation that typically presents the greatest risk to children when breached.

WebPartZone1_2
WebPartZone2_1
WebPartZone2_2
WebPartZone2_3
WebPartZone3_1
WebPartZone3_2
WebPartZone3_3
WebPartZone3_4
WebPartZone4_1
WebPartZone5_1
WebPartZone5_2
WebPartZone6_1
WebPartZone6_2
WebPartZone7_1
WebPartZone7_2
WebPartZone8_1
WebPartZone8_2
WebPartZone9_1
Last updated 07 August 2025