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Early childhood service closures

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​​​​Notifying the department of emergency closures

Approved providers make the decision to close and re-open their early childhood education and care (ECEC) service/s and are required to notify the department within 24 hours of the service closing.

ECEC services in Queensland are regulated under the Education and Care Services National Law (National Law) or Education and Care Services Act 2013 (Queensland) (ECS Act). The process for notifying the department of ECEC service closures is set out below.

ECEC services approved under the National Law

Please notify the department of service closures via the National Quality Agenda IT System (NQA IT System).

The NQA IT System is an online tool that offers providers a secure and convenient way of communicating with the department as the ECEC regulatory authority.

ECEC services approved under ​the ECS Act 2013

Please notify the department of emergency closures via the ECEC Emergency Closures mailbox: ececemergencyclosures@qed.qld.gov.au.

Publication of information about ECEC service closures

It is essential that parents, caregivers and families have access to up-to-date information about ECEC service closures during an emergency.

Information about ECEC service closures is made available to the public via the Service and temporary closure information tool maintained by the Australian Children’s Education and Care Quality Authority.

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Last updated 31 May 2024