Queensland early childhood education and care services must meet the requirements of the National Quality Framework or the
Education and Care Services Act 2013.
The department, as the Queensland Early Childhood Regulatory Authority, may publish information about certain serious enforcement actions taken against early childhood providers and educators.
Publication of information on serious enforcement actions provides assurance and transparency regarding the regulation of Queensland’s early childhood education and care sector. However, information that the department chooses to publish is not a comprehensive list of all serious enforcement action taken and certain prohibition actions taken against individuals are not publishable.
Publication enables parents, the community and the early childhood sector to have access to information about certain individuals and organisations that have presented a risk to children’s safety, health and wellbeing when providing education and care.
Any decision to publish information about an enforcement action aligns with the Queensland Regulatory Authority’s risk-based framework, Regulating for Quality.
Enforcement actions may be published when non-compliance is particularly serious or high risk, or where there has been a pattern of repeated non-compliance.
Publication of enforcement actions also considers principles of public interest and transparency, further supporting public and sector confidence in regulatory activities.
Families should also request to see a service’s record of compliance when choosing an early childhood education and care service for their child.
Approved providers should have initial recruitment and ongoing employment processes to ensure all staff are suitable to provide education and care. Read more about
checking a person’s prohibition status.
Recent enforcement actions
2024
Affinity Education Group Ltd.
| Milestones Early Learning | 15/01/2024
For a term of 6 months | Enforceable undertaking |
Oakhaul Pty. Ltd.
| Little Champions Child Care
| 14/02/24
|
Prosecution
|
Grans & Co. Pty. Ltd.
| Frogtastic
| 7/02/2024
|
Prosecution
|
2023
Previous serious enforcement actions
Information about previous serious enforcement actions against identified providers, services or individuals is listed below by year.
Enforcement actions taken where the subject is not identified, pursuant to sections 270 of the National Law and 215 of the
Education and Care Services Act 2013, are not included.
25/11/2022 – An
enforceable undertaking was taken for Family Day Care Association of Queensland which applies to all family day care services operated by the provider.
06/10/2022 – A
compliance notice for Grans & Co. Pty. Ltd. operating as Frogtastic Educational Kindergarten and Childcare.
23/09/2022 – A
suspension of service approval for Foundations Family Day Care.
19/05/2022 – A
prosecution was taken against Christian Outreach Centre for Citipointe Childcare.
04/05/2022 – An
emergency action notice was taken against DJ and ME O'Rourke Pty Ltd ATF O'Rourke Family Trust operating as Le Smileys Early Learning Centre.
10/03/2022 – A
compliance notice for Goodstart Early Learning Ltd operating as Goodstart Early Learning Churchill 1.
02/02/2022 – A
compliance notice for Affinity Education Group Limited operating as Milestones Early Learning The Lakes.
14/01/2022 – A
compliance notice for Oakhaul Pty Ltd operating as Little Champions Child Care.
23/12/2021 – An
enforceable undertaking for a centre-based service—educator.
08/11/2021 – A
prosecution was taken against Okeedokee Kids Trust Pty Ltd as Trustee for Okeedokee Kids Trust for Okeedokee Early Learning Centre Coomera Rivers.
08/10/2021 – A
compliance notice for Guppys ELC Pty Ltd ATF Parkross Family Trust operating as Guppys Early Learning Centre.
29/09/2021 – A
prosecution was taken against Goodstart Early Learning Ltd as Goodstart Early Learning Edmonton 1.
26/07/2021 – An
enforceable undertaking for a centre-based service—educator.
06/07/2021 – An
enforceable undertaking for a centre-based service—educator.
10/06/2021 – An
enforceable undertaking for a centre-based service—educator.
23/03/2021 – A
prosecution was taken against Guppys ELC Pty Ltd ATF Parkross Family Trust operating as Guppys Early Learning Centre.
04/02/2021 – An
enforceable undertaking for a family day care—educator.
04/11/2017 – A
prosecution was taken against Jaisan Ndamuhawenimana as the person with management or control of approved provider Learning and Uniting Family Day Care Pty Ltd.
02/02/2017 – A
cancellation of service approval for Oz Family Day Care Pty Ltd trading as Oz Family Day Care.
05/04/2017 – A
cancellation of service approval for Lina Sparrow to operate the service known as Kidshine Family Day Care.
04/05/2017 – A
prosecution was taken against Sagar Child Care Pty Ltd trading as Kangas Kindergarten & Child Care Centre.
07/04/2017 – A
prosecution was taken against Yenehun Zenebe Abera.
13/01/2017 – A
cancellation of provider approval for Learning and Uniting Family Day Care Pty Ltd to operate the service known as Learning and Uniting Family Day Care.
Help and support
For assistance with compliance and enforcement actions, please contact your
regional office.